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Quick Choices as Targetable Units of the Consumer Decision Process
Book chapter   Open access

Quick Choices as Targetable Units of the Consumer Decision Process

Robert M. Schindler
Research in Marketing, Vol.12, pp.219-250
Rutgers University
1995
DOI:
https://doi.org/10.7282/T39P33SG

Abstract

Decision making Mental units Taxonomies Controlled vocabularies Consumer Behavior
Dividing the consumer's decision process into smaller units enables the design of marketing programs that target one or more of these units. It is proposed here that quick choices -- yes-no decisions concerning whether or not to enact an initiating idea -- are decision-process units that correspond more closely than previous systems of units to the form of natural decision making. Because these units have a simple common structure, they can be easily conceptualized and used. At the same time, a diversity of types of quick choices can be described, thus enabling the marketer to use a more detailed analysis of the consumer decision process.
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