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Capturing collabportunities: A method to evaluate collaboration opportunities in information search using pseudocollaboration
Accepted manuscript   Open access   Peer reviewed

Capturing collabportunities: A method to evaluate collaboration opportunities in information search using pseudocollaboration

Roberto González-Ibáñez, Chirag Shah and Ryen W. White
Journal of the Association for Information Science and Technology, Vol.66(9), pp.1897-1912
2015
DOI:
https://doi.org/10.7282/T31R6SB8

Abstract

In explicit collaborative search, two or more individuals coordinate their efforts toward a shared goal. Every day, Internet users with similar information needs have the potential to collaborate. However, online search is typically performed in solitude. Existing search systems do not promote explicit collaborations, and collaboration opportunities (collabportunities) are missed. In this article, we describe a method to evaluate the feasibility of transforming these collabportunities into recommendations for explicit collaboration. We developed a technique called pseudocollaboration to evaluate the benefits and costs of collabportunities through simulations. We evaluate the performance of our method using three data sets: (a) data from single users’ search sessions, (b) data with collaborative search sessions between pairs of searchers, and (c) logs from a largescale search engine with search sessions of thousands of searchers. Our results establish when and how collabportunities would significantly help or hinder the search process versus searches conducted individually. The method that we describe has implications for the design and implementation of recommendation systems for explicit collaboration. It also connects system-mediated and user-mediated collaborative search, whereby the system evaluates the likely benefits of collaborating for a search task and helps searchers make more informed decisions on initiating and executing such a collaboration.
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[Pre-print] JASIST 2015 Gonzalez-Ibanez, Shah, White1.70 MBDownloadView
Accepted Manuscript Open Access
url
https://dx.doi.org/10.1002/asi.23288View
Journal of the Association for Information Science and Technology
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