Managing Disruptive Patron Behavior in Law Libraries: A Grey Paper

Nicole P. Dyszlewski; Kristen R. Moore; Genevieve Tung

doi:10.7282/T3P2716R

Back

Managing Disruptive Patron Behavior in Law Libraries: A Grey Paper

Journal article

Open access

Managing Disruptive Patron Behavior in Law Libraries: A Grey Paper

Nicole P. Dyszlewski, Kristen R. Moore and Genevieve Tung

Law Library Journal, Vol.107(4), pp.491-542

2015

DOI:

https://doi.org/10.7282/T3P2716R

Abstract

Library users

Disruptive behavior

Law Libraries

Nearly all law library staff has encountered or will encounter challenging patron behavior. In this article, the authors develop best practices based on their 2014 online survey of law library staff, follow-up correspondence with several survey respondents, and a review of case law and relevant literature within law librarianship and other fields.

Files and links (3)

pdf

Final published version889.30 kBDownload View

Version of Record (VoR) Journal Article Open Access

url

http://www.heinonline.org/HOL/Page?handle=hein.journals/llj107&div=34&g_sent=1&casa_token=&collection=journalsView

Version of Record (VoR) Law Library Journal

url

Report an accessibility issueView

Please complete a content remediation request to report an accessibility issue with a library electronic resource, website, or service.

Metrics

877 File downloads

275 Record Views

Details

Title: Subtitle: Managing Disruptive Patron Behavior in Law Libraries: A Grey Paper
Creators: Nicole P. Dyszlewski (Author) - Roger Williams University School of Law
Kristen R. Moore (Author) - Stetson University College of Law
Genevieve Tung (Author) - Law Library (Camden), Rutgers University
Publication Details: Law Library Journal, Vol.107(4), pp.491-542
Date published: 2015
Publisher: Rutgers University
Number of pages: 52 p.
Academic Unit: Camden Law Library; Rutgers Law School - Camden
Language: English
Resource Type: Journal article
Identifiers: 991031549873204646